If you want to report a crime or incident to the police, there are a wide range of ways to do so.

Online

You can contact Merseyside Police online here.

By phone

Call 101 for non-emergency enquiries.

If you have a hearing or speech impairment, you can use the textphone service on 18001 101.

If you have a visual impairment, please tell the call handler when calling 101, and ask to use the Visual Impairment Protocol as a safeguarding measure.

In an emergency, always call 999

You should call 999 if:

  • a serious offence is in progress or has just been committed 
  • someone is in immediate danger or harm
  • property is in danger of being damaged
  • a serious disruption to the public is likely
If you have a hearing or speech impairment, use the textphone service on 18000.

Or text on 999 if you have pre-registered with the emergencySMS service.

If you have a visual impairment, please tell the call handler when calling 999, and ask to use the Visual Impairment Protocol as a safeguarding measure.

British Sign Language (BSL) users can use the video relay service where an interpreter will help you report the crime to us.


Silent 999 calls


If you're in danger but you can't talk on the phone, you should still call 999, then follow these instructions depending on whether you're calling from a mobile or a landline.


On social media

You can also report a crime to Merseyside Police via their social media channels:


Stay anonymous - Crimestoppers


Contact Crimestoppers to anonymously report a crime or suspicious behaviour.

Online - crimestoppers-uk.org
By phone - 0800 555 111